遊戲管理規則
一、敬請用戶遵守本遊戲管理規則之規定，若用戶違反下述規則，本公司得視情節輕重執行永久或暫時中止用戶之全部或部份網路服務使用權利，此應由用戶自行承擔帳號內貨幣、虛擬道具等電磁記錄之一切相關損失，本公司不負任何責任。
二、對於違反下述規定之用戶，本公司得視情節輕重，回收其帳號使用權，並不定期於遊戲網站中公告。
三、用戶提供之個人基本資料與本人真實資料不符或填寫不全，或原提供之資料已不符合真實狀況而未即時更新者，本公司有權暫停用戶遊戲進行及遊戲歷程查詢申請之服務。
四、本規則所列違規手段與情節為例示規定而非列舉事項，本公司有權於同類案例中類推適用相當之懲處，並動態修正本規則。且各類違規，視情節嚴重程度，本公司均得加重處分，最重至永久停權。
五、用戶因違反下述規則，對所遭相關懲處有所疑慮者，敬請於懲處發生日起三十天內向本公司進行申訴。申訴處理期間將納入懲處時間照常計算。超過時間未為任何主張者，將視為同意本公司之判斷與處理，官方人員將不再回覆處理此類問題，亦不保留相關記錄。
六、本公司不承認用戶間進行私下帳號轉讓之結果，凡經本公司查證，本公司所營運線上遊戲軟體之用戶帳號因私下轉讓導致原附屬於該帳號下之一切使用權利喪失原始之使用授權者，本公司有權進行永久性回收並終止服務。用戶間不得進行帳號之出售、轉讓、交易之期約或約定，任何使用權變更之約定，均屬本遊戲規則之違反，本公司將有權執行帳號使用權之最重永久停權懲處。
七、於遊戲中若有任何的異常行為，包括但不限於：異常取得、獲得或轉移道具、打怪狀態異常、對話內容涉及盜用、任何不法情事或任何疑似遭盜用產生之情狀，為維護該用戶及其他用戶遊戲帳號安全，本公司將就該遊戲帳號進行凍結；帳號遭凍結者應主動與本公司客服人員聯繫，並提出與帳號登錄資料相符之個人證件資料供本公司確認，待確認該遊戲帳號屬正常使用且無任何遭盜用或不法利用之情形後，將協助用戶回復遊戲帳號使用。如發現接收或轉移來源異常之遊戲幣或遊戲道具等嚴重情形，請帳號持有本人於帳號凍結7日內主動與本公司客服人員聯繫，並提出說明，如逾期無法說明，本公司將以該帳號違反公平合理之方式進行遊戲、逕行回收非法利益之事由，本公司將有權終止用戶之遊戲服務合約。
八、初期罰則內容暫以下述規則為準，日後若有因配合主管機關政策及法令變更而有修改遊戲管理規則內容之需要者，本公司將依實際情況進行修改，變更後之內容將公告於遊戲網站首頁及遊戲之登入頁面，並以書面或電子郵件通知用戶，請用戶即時確認該變更。
九、本規則為遊戲相關管理規範之一部，適用於本公司運營之所有遊戲。由於各遊戲類別不盡相同，依據各遊戲管理之需要，將可能於各遊戲内或官網公告特殊懲處情節罰則作為本規則之補充。
十、以下爲具體違規罰則：
【類別一】
◎首次違規：寄發警告並限期改善 / 禁言1~7天 / 强制登出 / 强制修改 / 停權1~7天 / 其他限制（例如限制積分排位等）
◎再次違規：停權3~7天 / 禁言7天 / 强制修改 / 其他限制（例如限制積分排位等）
◎三次以上違規：停權7天 / 强制修改 / 永久停權 / 終止遊戲服務合約
★使用非法或不當詞語、字元或發表非法或不當言論、散佈色情圖片或文字以及其他違反法令之行為
1. 非法或不當名稱：用戶在遊戲中所設置名稱(包含：角色名稱、組織、寵物、商店…等)有低級、褻瀆、粗魯、辱駡、誹謗、人身攻擊、挑釁、種族歧視、猥褻及含煽情淫穢、不雅字眼、具威脅性、違反社會道德、帶有政治色彩及對國家元首名諱不雅或不禮貌、具有特定或商業廣告性質…等，或遊戲名稱與本公司工作人員名稱類似、企圖假冒或混淆與本公司關聯性 (例如：GM、客服人員… 等相近字眼或諧音字眼)，含影射他人ID，或以其他字碼、特殊符號輸入，刻意造成混淆或無法辨識者。
經本公司通知，用戶需自行修正，否則本公司將視情節輕重施以上述罰則。
2. 用戶於遊戲頻道中發送有低級、褻瀆、粗魯、辱駡、誹謗、人身攻擊、挑釁、種族歧視、猥褻及含煽情淫穢、不雅字眼、具威脅性、違反社會道德、帶有政治色彩及對國家元首名諱不雅或不禮貌、具有特定或商業廣告性質、發送非官方所提供或允許之儲值管道的資訊、洗頻或重複發言多次，包括持續發送無意義的內容，或使用相同之文字進行重覆且有頻率的方式發言，對其他玩家進行侮辱和言語攻擊等…等或涉嫌違反法律規定之情形（如援交、買賣藥品、槍枝及其他非法行為等…等情形）之言論或圖片。
經本公司通知，用戶需自行修正，否則本公司將視情節輕重施以上述罰則。
★擾亂遊戲進行
透過非常規遊戲方式破壞他人之遊戲體驗，包括但不限於頻繁挂機、過度使用托管功能、影響其他玩家正常發揮，或讓對手獲得不公平優勢等行為。
★惡意退費、無正當理由退費或合作之金流代收廠商等通知欠費
凡購買遊戲內包括但不限於任何遊戲點數、虛擬物件、功能性道具或裝飾性道具等，即時獲得相對應物件後進行退費，且未根據本公司提示補齊，視為惡意退費。
★惡意檢舉申訴或惡意妨礙本公司人員進行遊戲管理工作及執勤（視情節大小處理）
本公司所代表之工作人員於線上執行勤務時，用戶如有影響工作人員於線上執行遊戲管理工作及勤務，本公司將對用戶之帳號作出停權的處分。 前開影響工作人員執行勤務之行為如：對 GM人員施以威脅、或以不當的言辭辱駡、企圖矇騙，意圖藉虛假的資訊以獲取利益，或不實地檢舉其他用戶的罪行等，如情節嚴重將追訴相關法律（刑事與民事）責任。
★注冊資料不實
個人資料需確實登記，帳號若登錄不實數據、資料，本公司將無法提供相關服務，所引發的後續問題皆須由用戶本人自行負責。若用戶於本公司註冊之個人資料已過期或有任何需待更新之處，本公司會暫時將用戶之帳號予以停權，待用戶更新正確之個人資料後，立即回復用戶使用帳號的權利。
★盜用他人身分資料進行註冊
未經他人同意，利用他人之身份資料(包含但不限於手機、電話、位元址、身分證字型大小等)進行註冊並使用遊戲服務，經他人舉發者，本公司將與用戶終止遊戲服務合約，除終止遊戲服務合約外，用戶亦須自負相關法律責任。
★透過非官方管道購買虛擬貨幣、點數卡等物品
為保障用戶權益，請勿透過任何非官方授權之購買管道(包括但不僅限於交易平臺、遊戲寶物交易商)，購買虛擬貨幣、道具、虛擬寶物、點月卡或贈品等物品，本公司對其衍生之問題、糾紛，一概不做任何處理、退費及售後服務，並將對買賣雙方回收帳號(含電磁紀錄)使用權並得依法律程式救濟。
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【類別二】
◎違規處分：永久停權（或依情節嚴重程度，處以較輕微處分）/ 回檔 / 終止遊戲服務合約
★利用系統或工具對遊戲網站或本遊戲服務程式惡意攻擊或破壞
1. 如使用DDOS攻擊，試圖癱瘓遊戲伺服器運作等。
2. 破壞、入侵、篡改或破解任一遊戲程式／伺服器／用戶端資料：
a. 侵入、攔截、破壞、破解、修改、逆溯、編譯、變更原始程式、伺服器端或用戶端資料。
b. 以不當方式篡改遊戲帳號密碼、複製更改封包值等，更動遊戲內容資料或對遊戲進行其他不當方式使用。
c. 對遊戲程式及網頁機制進行軟體轉換工程、為任何更改原始程式系統上的鎖定與解除鎖定、以其他不當方法更改會員遊戲帳號、密碼，或以複製更改封包值之手段更改遊戲內容資料或為其他不當使用方式。
★以違反遊戲常態設定或公平合理之方式遊戲
1. 多重帳號
a. 同一個IP地址或同一時間內大量帳號創立。
b. 使用相似、相關連、排序、流水號或有特定規則命名的帳號。
c. 其他觸發本公司風控的類似風險行爲。
2. 洗貨幣、道具、戰績或經驗等
a. 使用者帳號在遊戲中與其他使用者帳號串通進行洗戰績等故意放水行為，所有參與或協助違反規範之會員懲處。
b. 發現有異常行為，將道具、遊戲幣、點數等流通交易或集中特定帳號、灌洗績分／經驗值等行為。
3. （意圖）現金購買或販賣遊戲幣或道具
a. 涉及對遊戲虛寶、遊戲幣、點數或點數卡等，以現實生活中的金錢或有價物，進行交易或交換之行為。
若發現用戶創造有價物品交易、帳號代練、商業廣告行為、網址、通訊軟體、特定地名、電話號碼、相關聯絡方式之角色名稱、角色名稱或個人商店說明、刊登其它公司商品廣告或進行銷售活動，或是在遊戲內、討論區中有任何前述相關內容，均視為有意從事本項違規行為。
b. 針對本公司禁止之交易行為，除進行帳號停權處分外，經移轉的遊戲幣、道具等電磁紀錄將視情況回收。
c. 所有現金交易純屬會員個人之行為，若以非官方許可管道取得之點數、元寶、仙玉、遊戲幣、道具發生任何問題，需由其他會員自行承擔，本公司一概不負責，本公司會配合提供相關資料以利警方查案。
4. 假冒官方人員。包含但不限於假冒官方人員名義、使用類似官方帳號、以官方口吻或語氣引導或企圖導致其他會員誤會之方式來舉辦活動、發布消息、進行詐欺、不當言論發表或任何妨礙其他會員正常進行遊戲之行為。
★利用外掛程式、病毒程式、本遊戲服務之程式漏洞
1. 若為系統自動偵測外掛封鎖，具體違規事由以系統認定為準。
2. 不可直接或間接安裝／開啟執行、使用或散佈非官方提供的不當程式、私服，包含但不限加速器、按鍵精靈、搖桿連點功能、開圖程式或泛指外掛等輔助工具、程式等非法工具破壞遊戲的平衡性。在論壇、各遊戲頻道宣傳外掛網址、外掛名稱或邀請、傳授其他使用者使用「任何非官方提供的輔助程式、外掛程式、加速程式、修改程式等非法工具」皆視為散佈外掛，本公司得終止其會員之使用權。針對使用或散佈外掛嚴重者，將追溯會員帳號、裝置、IP位址停權；經移轉的遊戲幣及寶物視同非法物品將一併追查回收。
3. 遊戲進行時，會員必須在設備螢幕前進行遊戲，若會員不在設備螢幕前，但其人物角色仍然在進行需人為手動操作之動作，則該情況皆視為機器人角色（Robot）；經遊戲管理員查緝並紀錄情況後，將依照違規罰責進行處理。被查緝者必須正確回應遊戲管理員的詢問，不得以無意義之文字、重複或答非所問之對話回應查緝，包括但不限於：他人代為進行遊戲、看不懂文字、逃離現場、離開遊戲、對話視窗關閉或遊戲視角無法觀察四周或其他理由等，規避遊戲管理員的詢問及測試，並且禁止對遊戲管理員進行恐嚇或是謾罵等行徑。如果被查緝者持續進行動作，但卻未正確回應查緝專員詢問，將視同使用外掛／輔助程式並依據遊戲規章懲處。
4. 利用BUG進行遊戲
a. 係指利用遊戲中之BUG、程式漏洞或規則不盡完善之處，以違反公平合理之方式、手段進行遊戲，甚至造成伺服器負擔加重或當機等，讓自己受惠或牟利他人，導致遊戲失衡之行為。是否為BUG的具體判斷應以本公司認定為主。
b. 利用BUG而取得或複製遊戲中之虛擬寶物、裝備、屬性能力、經驗值、角色資料、等級或其他任何利益等等，而造成遊戲不平衡，與影響其他會員權益及造成不屬於原先設計範圍效果，所有關係者經查證屬實後之一切資料，將視情況回收會員利用BUG進行遊戲而直接、間接獲得之非法利益。
c. 若發生之情形過於重大而有無法正確回收非法利益，或該非法利益可能連帶產生其他無法回溯之情況，將進行帳號停權。
d. 各類BUG觸發方式不得在遊戲內公眾區域以任何方式公開討論。
e. 由官方提供之測試或免費試玩期間，因遊戲BUG而產生的物品、等級、金錢回溯，將不負責賠償。
★以冒名、詐騙或其他虛偽不正等方式付費購買點數或遊戲內商品
1. 係指冒用他人身份（如盜用信用卡、支付帳戶）、虛構交易事實（如謊稱未收到商品或服務）、以其他技術手段非法獲取遊戲點數或商品、或發生其他情節嚴重之惡意退款行爲。
2. 因上述行為取得之點數、仙玉、遊戲幣、道具、商品或相關利益（包含轉售收益），經查證屬實後，本公司將全數回收或凍結，並對涉事帳號處以永久停權。若涉及協力廠商交易平臺或線下轉售，將追溯非法所得並配合司法機關追繳。
★違反現行法律、命令之行為，或經司法機關查獲從事任何不法之行為
1. 盜用或涉及詐騙其他會員物品，包含但不限於帳號、會員資料、道具、遊戲幣、點數，官方將進行以下處理：
a. 如經查證屬實者，本公司將終止其會員之使用權。
b. 如因個人行為涉及司法案件者，或經司法機關查獲從事任何不法之行為者，本公司得終止其會員之使用權。
c. 經移轉的帳號、會員資料、道具、遊戲幣、點數視同非法物品將一併追查回收。
2. 進行、宣傳或發表違反中華民國法律之行為
會員不得利用本公司提供之服務發送違反中華民國法律之內容，包含但不限於引誘他人犯罪、具有犯罪行為、教唆犯罪、販賣毒品、槍械等不法物品、涉及刊登援交、色情、不法仲介等。
【類別三】
◎違規處分：暫時停權，待異常事實消滅、事實明確時或司法機關調查告一段落時，將立即回復用戶使用帳號的權利
★電磁資料記錄異常 / 配合司法案件調查
為維護用戶的利益，以及司法機關之調查權，如發生電磁紀錄異常或經司法機關之調查要求，本公司將以善意立場暫時將用戶之帳號予以停權，待異常事實消滅、事實明確時或司法機關調查告一段落時，將立即回復用戶使用帳號的權利。
注釋：
禁言：所有頻道皆無法發言。
停權：停止用戶使用該遊戲帳號之權利。
終止遊戲服務合約：用戶永久無法使用該遊戲帳號進行遊戲
最新修改日期：2025年4月30日
生效日期：2025年6月1日
Service Agreement
Effective Date:
Special reminder: If you are a minor (under the age of 18), or a person with limited legal capacity or a person who has been declared with assistance, you must inform your legal representative (e.g., parent, guardian, assistant) to read and understand the content of the Service Agreement, and obtain the permission of your legal representative (e.g., parent, guardian, assistant) before proceeding.
Consumers (hereinafter referred to as "Party A", please fill in according to the user registration process)
Party A understands that once Party A clicks to agree, it means that Party A has carefully reviewed and understood all the terms of this Agreement for more than three days, and is willing to fully abide by the rules and regulations related to this Agreement and this Game.
Under this Agreement, if your place of residence is Taiwan, your contractual counterparty is June Co., Ltd (卓悅網路有限公司);
Name of business operator: June Co., Ltd (卓悅網路有限公司)
Representative：Yang Shang Learn
Business address: No. 119, Section 1, Chongqing South Road, Zhongzheng District, Taipei
Tel: 02-2331-0685
Website: https://www.funtales.com.tw
Email: info@funtales.com.tw
Uniform number: 90278168
IF YOUR PLACE OF RESIDENCE IS HONG KONG OR MACAU, YOUR AGREEMENTUAL COUNTERPARTY IS FUN TALES PTE. LTD., A COMPANY REGISTERED AND EXISTING IN SINGAPORE, with its registered address at 18 HOWARD ROAD #06-01 NOVELTY BIZCENTRE SINGAPORE (369585).
The above corresponding Agreement counterparties are hereinafter referred to as Party B.
Article 1 Legal Representatives
If Party A is a person with limited capacity, this Agreement shall enter into effective after being approved by Party A's legal representative, and if Party A is an incapacitated person, the legal representative of Party A shall act on behalf of Party A.
If the legal representative of the person with limited capacity claims a refund due to the person with limited legal capacity purchases game credits without consent or if the incapacitated person does not have their legal representative pay on their behalf, the legal representative may prepare the supporting documents and submit an application in accordance with the announcement process on the official website, and refund the unused game credits of Party A after confirmation by Party B. However, if the person with limited capacity uses fraud to make Party B believe that Party B has legal capacity, this provision is not applicable.
Party B shall be clearly marked in Chinese on the homepage of the official website, game login page or purchase page that if Party A is a person with limited capacity or incapacity, in addition to the provisions of paragraph 1, Party A's legal representative shall read, understand and agree to all the contents of this Agreement before using this game service, and the same applies when the terms of this Agreement are changed.
Article 2 Scope of Application of the Agreement
Party B provides Party A's online game service and other related services (hereinafter referred to as the Game Service), and the rights and obligations of Party A and Party B regarding the Game Service shall be determined in accordance with the terms of this Agreement.
Article 3 Contents of the Agreement
The following shall be deemed to be part of this Agreement and shall have the same effect as the terms of this Agreement:
1. Party B's advertising or promotional content related to the Game Service.
2. The rate table of the billing-based game and Game Management Rules.
If there is any doubt about the terms of this Agreement, it shall be interpreted in Party A's favor.
Article 4 Definition of Terms
Capitalized terms in this Agreement shall have the following meanings:
1. Online game: refers to the game played by Party A through a computer, smart device or other electronic vehicle that connects to the Internet to a server designated by Party B. However, it does not include video game consoles, simple local network or other game services that do not require a network connection to a game server as defined in the Regulations governing the video game industry.
2. Game Website: refers to the website established by Party B for the purpose of providing the Game Services.
3. Game Management Rules: refers to the rules and account management terms established by Party B to regulate the way the game is played and do not affect the contractual rights and obligations of both parties.
4. Game History: refers to the record of Party A's game performed by the computer system from the time Party A logs in to the Game to the time when Party A log off the Game.
5. Plug-in: refers to a program not provided by Party B for the purpose of affecting or changing the operation of Party B's Online Game.
Article 5 Game Services
The game services provided in this Agreement are designated by Party B on a server that allows Party A to log in and use the game services through the Internet connection. However, it does not include the service of Party A applying for Internet access service and providing various hardware equipment required for Internet access.
Game accounts, game items, game equipment, game tokens, etc. (hereinafter referred to as "Game Virtual Items") are part of the Game Services, and their ownership belongs to Party B. Party A has the right to obtain the right to use the Game Virtual Items under the premise of complying with this Agreement and specific game rules. If there is no special indication of the use period of all kinds of Game Virtual Item, it is assumed that Party A can continue to use them until the termination of the corresponding game services, and if the use period is clearly marked, the use period shall be subject to the period of the mark, and the Game Virtual Item will not be able to be used after the expiration of the term except for force majeure or reasons attributable to Party B.
All data and information generated by Party A in the use of Party B's game services (except for Party A's name, phone number and other personal privacy data information) shall be owned by Party B, and Party B has the right to store and manage it.
Article 6 Game Login
To apply for the use of this game service, Party A shall register personal information or other necessary information consistent with the identity document on the game website according to the application process. In order to ensure the rights and interests of Party A to use the Game Service, the information provided by Party A shall be verifiable and shall notify Party B immediately if it is incorrect or has been changed.
If it is necessary for Party B to contact Party A for the purpose of providing the Game Service, and Party A fails to provide correct personal information or the original information provided is not true and has not been updated, Party B may suspend Party A's game progress and game history inquiry service before Party A provides true information or updates information. However, this limitation does not apply if Party A can provide written proof that it is a party to the Agreement.
In some scenarios, Party B provides "Guest Mode" for users to quickly log in to the game, and Party A can quickly log in to the game without registering an account through convenient modes such as "Quick Game" and "Guest Login". Party A further acknowledges and agrees that Party A may not be able to recharge and consume under the "Guest Mode", so please bind Party A's account in time after logging in. If the account is not bound in time, once the game is uninstalled or reinstalled, or the terminal equipment such as mobile phones and computers is replaced or such terminal equipment is damaged, all game-related data and materials of Party A in the guest mode may be cleared, and it cannot be queried and recovered.
Article 7 Provisions on the Right to Terminate the Agreement
Party A may terminate this Agreement by notifying Party B in writing within seven days after the start of the game, and Party A does not need to explain the reason and bear any costs.
In the case of the preceding paragraph, Party A may request a refund from the toll channel for the unused paid purchase points or game fees, and the scope of the refund does not include the part of the game services such as the part given by Party B, the part that has been used by Party A to redeem for the lottery qualification provided by Party B, Game Virtual Items, game props, etc.
Article 8 Billing standards, changes and relevant provisions of their notices
The fee for this game service is calculated on a free-of-charge basis.
If there are points, goods or other services (e.g., virtual currency or treasures, advanced props, etc.) that require Party A to purchase additional fees in this game service (e.g., game store, online store, etc.), Party B shall announce the product information on the purchase page and the payment method on the payment page.
When the rate is adjusted, Party B shall announce it on the homepage of the official website, the game login page or the purchase page 30 days before the scheduled effective date of the adjustment, and notify Party A according to the contact information registered by Party A if Party A has logged in the contact information when registering the account.
If the new rate is higher than the old rate, the paid purchase points or game fees that Party A has registered on the official website before the effective date of the new rate shall still be charged at the same rate.
Article 9 The Information that Should be Contained in Game Service
Party B shall indicate the following on the homepage of the official website, the game landing page or purchase page, and the package of the game kit:
1. In accordance with the provisions of the Game Software Classification Management Measures, the game rating level and the age group that is prohibited or suitable for use shall be indicated.
2. Minimum hardware and software requirements for this game service.
3. For those who provide safety devices, their free or paid information.
4. For those who provide opportunities for direct or indirect, partial or full paid purchases of winning products or activities, their information on the activity content, awards, probability percentage of winning, quantity of rare products, and winning information should be recorded, and prompts such as "This is an opportunity to win a product, and consumers can obtain specific products without representation when purchasing or participating in the activity" should be recorded
The probabilities mentioned in the fourth paragraph of the preceding paragraph refer to the probability of obtaining the opportunity to win the winning product or completing the conditions set by the event after Party A pays in the game.
Article 10 Use of Account and Password
The account and password obtained by Party A after completing the registration process are only for Party A's use.
The password in the preceding paragraph may be changed according to the modification mechanism provided by Party B. Party B's personnel (including customer service personnel and game master) shall not take the initiative to ask for Party A's password. Party B shall retain Party A's account number and the electronic records attached to the account within 30 days after the termination of the Agreement.
If the Agreement is terminated for reasons other than attributable to Party A, Party A shall have the right to continue to use the account and the electronic records attached to the account after reusing the account within the period specified in the preceding paragraph.
Upon the expiration of the period in Paragraph 2, if Party A has not reused the account, Party B may delete the account and all information attached to the account, unless otherwise provided by laws and regulations.
Article 11 Notification and handling of illegal use of account password
If either Party discovers that the account or password has been illegally used, it shall immediately notify the other party and Party B shall conduct verification, and after Party B confirms the aforesaid circumstances, it may suspend the right to use the account or password, change the account or password to Party A, and immediately restrict the third party's right to use the game service.
Party B shall immediately notify the third party in the preceding paragraph to provide an explanation by means of an announcement on the official website, text message, email, push broadcast or other methods agreed by both parties from the moment when the right to use the game is temporarily restricted. If the third party fails to provide an explanation within seven days of receiving the notice, Party B shall directly recover Party A regarding the improperly transferred electronic records. If it is unable to recover the records, other mutually agreed compensation methods may be adopted, and the restrictions on the third party shall be lifted after the recover. However, if Party B provides free security devices (such as anti-theft cards, phone locks, etc.) and Party A does not use them or has other reasons attributable to Party A, Party B shall not be liable for recover or compensation.
If the third party in Paragraph 1 disagrees with Party B's handling in the preceding paragraph, Party A may handle the case through judicial methods in accordance with the reporting procedures, and Party B may restrict the relevant use rights.
When Party B restricts the right of use of Party A or a third party in accordance with the provisions of Paragraph 1, Party B shall not charge Party A or a third party a fee during the period of restriction.
Party A shall bear all legal liabilities if the rights of Party B or a third party are damaged due to the false declaration.
Article 12 The Retention Period, Inquiry Method and Fee of the Game History
Party B shall keep Party A's personal game history record for a period of 30 days for Party A's inquiry.
Party A can apply for access to Party A's personal game history in writing, online, or in person at Party B's service center, and must submit personal information consistent with the identity document for verification, and the inquiry fee is free of charge.
Party B shall provide Party A's personal game history listed in Paragraph 1 after receiving Party A's inquiry application, and provide the information in a storage medium or in writing or by e-mail within seven days.
Article 13 Personal Data
The protection of personal information shall be handled in accordance with the relevant laws and regulations and the "Privacy Policy" established by Party B. Party A understands that when using this game service, Party A agrees that Party B will collect, process and use personal information in accordance with the Privacy Policy.
Article 14 Electronic Records
All electronic records of the Game belong to Party B, and Party B shall maintain the integrity of Party A's relevant electronic records.
Party A has the right to use and control the electronic records described in the preceding paragraph. However, it does not include the transfer and income outside the scope of this game service.
Article 15 Intellectual Property Rights
All copyrights, patents, trademarks and other intellectual property rights, ownership rights or other rights and interests on the game service are owned by Party B or the original right holder, and Party A shall not reproduce, transmit, adapt, edit or use in any other form or for any purpose without authorization, except for the prior legal authorization of Party B or the original right holder, and the violator shall bear the relevant legal responsibilities.
Article 16 Connection Quality
If Party B plans to suspend all or part of the Game Service in advance for the purpose of maintaining the system, software and hardware equipment related to the Game Service, it shall make an announcement on the homepage of the official website, the game login page or the purchase page seven days in advance. However, this does not apply if it is temporary, urgent, or not attributable to Party B.
In the event that Party A is unable to connect to the Game Service due to reasons attributable to Party B, Party B shall immediately correct or repair it. If Party A is deducted from the game fee or in-game product during the period of inability to use, Party B shall return the game fee or product, and shall provide other reasonable compensation if it cannot be returned.
Article 17: Responsibilities of enterprise operators and consumers
Party B shall be responsible for maintaining its own computer system in accordance with the provisions of this Agreement in connection with the provision of the Service, which meets the technical or professional standards reasonably expected at the time.
In the event of damage to the computer system or electronic records, or abnormal operation of the computer system, Party B shall respond as soon as possible after taking reasonable measures.
In the event that Party B violates the provisions of the preceding two paragraphs or causes damage to Party A due to the bugs of the game program, Party B shall be liable for damages according to the circumstances of the damage suffered by Party A. However, if Party B can prove that it is not negligent, its liability for compensation may be reduced.
In the event of the occurrence of the situation mentioned in Paragraph 2 of Party B's computer system, Party B shall not charge Party A a fee until the repair is completed and the operation is normal.
Party B may not assist in handling disputes between Party A and a third party arising from the sharing of accounts or entrusting others to pay for the purchase of points.
Article 18 Game Management Rules
In order to regulate the way the game is played, Party B shall establish reasonable and fair Game Management Rules, Party A shall abide by the Game Management Rules announced by Party B, and both parties shall comply with relevant laws and regulations.
Changes to the Game Management Rules shall be made in accordance with the procedures set forth in Article 21.
The provisions of the Game Management Rules shall be invalid under any of the following circumstances:
1. Contravene the provisions of this Agreement.
2. Deprive or restrict Party A's contractual rights. However, this limitation does not apply to Party B's processing in accordance with the provisions of Article 19.
Article 19 Handling of violations of Game Management Rules
Except as otherwise provided in this Agreement, if there are facts sufficient to prove that Party A has violated the Game Management Rules in this game service, Party B shall make an announcement on the homepage of the official website, the game login page or the shop page, and notify Party A according to the contact information registered by Party A.
Except as otherwise provided in the Game Management Rules, if Party A violates the Game Management Rules for the first time, Party B shall notify Party A to make improvements within a certain period of time. If Party B fails to improve after being notified by Party B, Party B may restrict Party A's right to use the game according to the severity of the violation in accordance with the Game Management Rules. If Party A violates the Game Management Rules again for the same reason, Party B may immediately restrict or terminate Party A's right to play the game in accordance with the Game Management Rules.
Party B restricts Party A's right to play the game in accordance with the Game Management Rules, which shall not exceed seven days each time.
In the event of any inconsistency between the penalty rules of the Game Management Rules and this Agreement, this Agreement shall prevail.
Article 20 Right to appeal
If Party A is not satisfied with the quality of the connection, game management, billing method, and other related services provided by Party B, or is not satisfied with Party B's handling in accordance with the Game Management Rules, Party A may submit a complaint to Party B's service center or by email or in writing within seven days from the day after receiving the notice, and Party B shall reply to the result within 15 days after receiving the complaint.
Party B shall specify the relevant contact information such as online customer service and email and 24-hour complaint channel on the official website or Game Management Rules.
Party A's complaint that a third party uses plug-ins or otherwise affects the fairness of the game shall be handled in accordance with the provisions of Paragraph 1.
Article 21 Modification of the Agreement
When Party B modifies this Agreement, it shall announce it on the homepage of the official website, the game login page or the purchase page, and notify Party A according to the contact information registered by Party A.
If Party B fails to make an announcement and notice in accordance with the preceding paragraph, the modification of the Agreement shall be invalid.
Within 15 days after the arrival of the notice in paragraph 1:
1. If Party A does not object, Party B will continue to provide the game services according to the content of the Agreement.
2. If Party A expresses its objection, it shall be handled in accordance with Party A's termination of the Agreement.
Article 22 Termination and Refund of Agreement
Party A may terminate this Agreement at any time by notifying Party B.
Party B may agree with Party A that if Party A does not log in to use the Game Service for more than one year, Party B shall notify Party A to log in 15 days in advance, and if Party A does not log in to use the game within the time limit, Party B may terminate this Agreement.
If Party A has any of the following major circumstances, Party B may terminate this Agreement immediately after notifying Party A according to the communication information registered by Party A:
1. Use any system or tool to maliciously attack or damage Party B's computer system.
2. Play the game in a way that exploits plug-ins, viruses, bugs in the game program, or other methods that violate the normal settings of the game or are not fair and reasonable.
3. Paying for credits or Game Virtual Items through impersonation, fraud, or other fraudulent means.
4. Those who have violated the Game Management Rules for the same reason for three or more times, and have not improved after being notified in accordance with Paragraph 2 of Article 19.
5. Engaged in any illegal act found by the judicial authorities.
In the event that Party B makes an error in the determination of the facts mentioned in the preceding paragraph or is unable to provide evidence, Party B shall be liable for Party A's damages.
Upon termination of the Agreement, Party A may request a refund for the unused purchased game credits or fees from the toll channel, and Party B shall refund the unused purchased game credits or fees of Party A in the form of return to the original toll channel within 30 days, or handle the aforesaid points or fees in the manner agreed by both parties.
The scope of refund mentioned in the preceding paragraph does not include the part of the game services such as the part gifted by Party B, the lottery qualification that has been actually used and redeemed by Party A, the Game Virtual Items, game props and other game services, as well as the necessary costs and expenses arising from the refund.
Article 23 Cessation of Operations
If Party B terminates the Agreement due to the suspension of the operation of the game service, it shall be announced on the homepage of the official website, the game login page or the purchase page 30 days before the termination, and if Party A has logged in the contact information when registering the account, Party A shall be notified according to the contact information registered by Party A.
If Party B fails to announce and notify Party B during the period of the preceding paragraph, Party B shall provide other reasonable compensation in addition to refunding Party A's unused purchased game credits or game fees without deducting necessary costs.
In the case of the preceding paragraph, the scope of the refund does not include the part gifted by Party B, the lottery qualification that has been actually used and redeemed by Party A, the part of the game service such as Game Virtual Items, game props, etc., as well as the necessary costs and expenses arising from the refund.
Article 24 Service
Party A agrees that Party B shall deliver all notices related to this Agreement in accordance with Party A's registered contact information.
In the event of any change in the registered contact information as described in the preceding paragraph, Party A shall notify Party B immediately. Party B shall be delivered according to the changed communication information.
After the notification is sent by Party B based on the communication data logged in by Party A, it shall be deemed delivered if it reaches Party A in writing or if the email enters Party A's email server.
If Party B is unable to deliver due to Party A's intention or negligence, Party B shall not be liable for compensation for the damage caused by Party A's failure to serve.
Article 25 Jurisdiction over the courts and the law
In the event arising out of this Agreement, if Party A's contractual counterparty is June Co., Ltd., this Agreement shall be governed by the laws of Taiwan, and both parties agree that the Taipei District Court shall be the court of first instance. Notwithstanding the foregoing provisions, the application of Article 47 of the Consumer Protection Law and Article 28, Paragraph 2 and Article 436-9 of the Civil Procedure Law shall not be excluded.
If Party A's contractual counterparty is FUN TALES PTE. LTD., the conclusion, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of Singapore (excluding conflict of laws). The Convention on Agreements for the International Sale of Goods will not apply. Party A agrees and acknowledges that any claim or legal proceeding between Party A and Party B shall be submitted to the Singapore International Arbitration Centre for arbitration, which shall conduct arbitration in accordance with the arbitration rules of the Commission. The seat of arbitration shall be Singapore. The language shall be Chinese. The arbitral award shall be final and binding on both parties. Party A hereby agree to and waive all defenses of lack of personal jurisdiction and/or forum non conveniens by arbitration or judicial decision.