遊戲服務合約
生效日期:西元2024年 1月 1日
特別提醒:如果您是未成年人(未滿十八歲),或為限制行為能力人者或受輔助宣告之人,您必須告知法定代理人(如:父母、監護人、輔助人)使其詳閱、瞭解本服務同意書內容,並取得法定代理人(如:父母、監護人、輔助人)之允許始得進行。
甲方瞭解一旦甲方點擊同意,即表示甲方已經詳細審閱並瞭解本合約的所有條款達三日以上,並願意完全遵守本合約與本遊戲相關之遊戲管理規章、規則。
消費者(以下簡稱「甲方」,請依用戶註冊流程填寫)
於本協議下,如果您的居住地為台灣,則您的契約相對人為卓悅網路有限公司;
企業經營者名稱:卓悅網路有限公司
代表人:Yang Shang Learn
營業所地址:臺北市中正區重慶南路一段119號
電話:02-2331-0685
網址:https://www.funtales.com.tw
電子郵件:info@funtales.com.tw
統一編號:90278168
如果您的居住地為香港或者澳門,則您的契約相對人為FUN TALES PTE. LTD.(一家註冊並存續在新加坡的公司),其註冊地址為18 HOWARD ROAD #06-01 NOVELTY BIZCENTRE SINGAPORE (369585)。
以上相對應之契約相對人以下各稱「乙方」。
第一條 法定代理人
甲方為限制行為能力人者,本契約訂定時,應經甲方之法定代理人同意,本契約始生效力;甲方為無行為能力人者,本契約之訂定,應由甲方之法定代理人代為之。
若有限制行為能力人未經同意或無行為能力人未由法定代理人代為付費購買點數致生法定代理人主張退費時,法定代理人得依官網公告流程,[KN3] 備妥證明檔並提出申請,經乙方確認後,退還甲方未使用之遊戲費用。惟若限制行為能力人以詐術使乙方信其為有行為能力者不在此限。
乙方應於官網首頁、遊戲登入頁面或購買頁面以中文明顯標示,若甲方為限制行為能力人或無行為能力人,除應符合第一項規定外,並應於甲方之法定代理人閱讀、瞭解並同意本契約之所有內容後,方得使用本遊戲服務,本契約條款變更時亦同。
第二條 契約適用之範圍
乙方提供甲方網路連線遊戲服務及其他相關服務(以下簡稱本遊戲服務),甲乙雙方關於本遊戲服務之權利義務,依本契約條款之約定定之。
第三條 契約之內容
以下視為本契約之一部分,與本契約條款具有相同之效力:
一、乙方有關本遊戲服務之廣告或宣傳內容。
二、計費制遊戲之費率表及遊戲管理規則。
本契約條款如有疑義時,應為甲方有利之解釋。
第四條 名詞定義
本契約之名詞定義如下:
一、網路連線遊戲:系指甲方透過電腦、智慧型裝置或其他電子化載具,連結網際網路至乙方指定之伺服器所進行連線遊戲。但不包括電子遊戲場業管理條例所稱電子遊戲機、單純區域連線或其他無需透過網路連結遊戲伺服器之遊戲服務。
二、遊戲網站:系指由乙方為提供本遊戲服務所建置之網站。
三、遊戲管理規則:系指由乙方訂立,供為規範遊戲進行方式之規則以及帳號管理條款且不影響雙方契約上之權利義務者。
四、遊戲歷程:系指自甲方登入本遊戲起至註銷本遊戲時止,電腦系統對甲方遊戲進行過程所為之紀錄。
五、外掛程式:系指非由乙方提供,以影響或改變乙方網路連線遊戲運作為目的之程式。
第五條 遊戲服務
本契約所提供之遊戲服務,系由乙方指定之伺服器,讓甲方透過網際網路連線登入使用本遊戲服務。但不包括甲方向網際網路接取服務業者申請接取網際網路之服務,及提供上網所需之各項硬體設備。
遊戲賬號、遊戲道具、遊戲裝備、遊戲代幣等(以下稱“遊戲虛擬物品”)是遊戲服務的一部分,其所有權歸屬乙方。甲方有權在遵循本協議及具體遊戲規則的前提下獲得遊戲虛擬物品的使用權。遊戲中各類虛擬物品,如對使用期限無特殊標識的,均預設甲方可持續使用至相應遊戲服務終止;如對使用期限有明確標識的,則其使用期限以標識的期限為准,除不可抗力或可歸責於乙方的原因外,虛擬物品期限屆滿後將無法使用。
甲方在使用乙方遊戲服務中產生的所有資料資訊(甲方的姓名、電話號碼等個人隱私資料資訊除外)由乙方所有,乙方有權進行存儲、管理。
第六條 遊戲登錄
甲方申請使用本遊戲服務,應依申請流程,於遊戲網站登錄與身分證明文件相符之個人資料或其他必要資訊。為確保甲方使用本遊戲服務之權益,甲方提供之資料應可驗證身分,若有不正確或已變更時,應立即通知乙方更新。
乙方若有為提供本遊戲服務與甲方聯絡之必要,而甲方未提供正確之個人資料或原提供之資料不符合真實且未更新,乙方得於甲方提供真實資料或更新資料前,暫停甲方遊戲進行及遊戲歷程查詢之服務。但甲方能提出書面證明其為契約當事人者,不在此限。
在某些場景下,乙方提供“遊客模式”供使用者快速登錄遊戲,甲方可通過“快速遊戲”、“遊客登錄”等便捷模式,在未註冊帳號的情況下快速登錄遊戲。甲方進一步知悉並同意,甲方在“遊客模式”下可能無法進行充值和消費,故請在登錄後及時綁定甲方帳號。如未及時綁定帳號,一旦卸載或重裝遊戲,或更換手機、電腦等終端設備或該等終端設備損壞的,甲方在該遊客模式下所有遊戲相關數據及資料可能都將會被清空,且無法查詢和恢復。[fly4]
第七條 契約解除權規定
甲方得於開始遊戲後七日內,以書面告知乙方解除本契約,甲方無需說明理由及負擔任何費用。
前項情形,甲方得就未使用之付費購買點數或遊戲費用向收費通道請求退費,前開退費之範圍不包括乙方贈送部分、已被甲方使用兌換為乙方提供之抽獎資格、虛擬寶物、遊戲道具等遊戲服務部分。
第八條 計費標準、變更及其通知相關規定
本遊戲服務之收費計算方式為免費制。
本遊戲服務內(例如:遊戲商城、線上商店等)有提供需甲方額外付費購買之點數、商品或其他服務(例如:虛擬貨幣或寶物、進階道具等),乙方應在購買頁面公告載明商品資訊及在付款頁面公告載明付款方式。
費率調整時,乙方應於預定調整生效日三十日前於官網首頁、遊戲登入頁面或購買頁面公告;若甲方於註冊帳號時已登錄通訊資料者,並依甲方登錄之通訊資料通知甲方。
費率如有調整時,應自調整生效日起按新費率計收;若新費率高於舊費率時,甲方在新費率生效日前已於官網中登錄之付費購買點數或遊戲費用應依舊費率計收。[KN5]
第九條 本遊戲服務應載明之資訊[KN6]
乙方應於官網首頁、遊戲登入頁面或購買頁面及遊戲套件包裝上載明以下事項:
一、依遊戲軟體分級管理辦法規定標示遊戲分級級別及禁止或適合使用之年齡層。
二、進行本遊戲服務之最低軟硬體需求。
三、有提供安全裝置者,其免費或付費資訊。
四、有提供直接或間接、部分或全部付費購買之機會中獎商品或活動,其活動內容、獎項、中獎機率百分比、稀有商品數量及中獎等資訊,並應記載「此為機會中獎商品,消費者購買或參與活動不代表即可獲得特定商品」等提示。
前項第四款所稱機率,指於遊戲內甲方付費後取得機會中獎商品或完成活動設定條件機率。
第十條 帳號與密碼之使用
甲方完成註冊程式後取得之帳號及密碼,僅供甲方使用。
前項之密碼得依乙方提供之修改機制進行變更。乙方人員(含客服人員、遊戲管理員)不得主動詢問甲方之密碼。[KN7] 乙方應於契約終止後三十日內,保留甲方之帳號及附隨於該帳號之電磁紀錄。
契約非因可歸責甲方之事由而終止者,甲方於前項期間內辦理續用後,有權繼續使用帳號及附隨於該帳號之電磁紀錄。
第二項期間屆滿時,甲方仍未辦理續用,乙方得刪除該帳號及附隨於該帳號之所有資料,但法令另有規定者不在此限。
第十一條 帳號密碼遭非法使用之通知與處理
當事人一方如發現帳號、密碼被非法使用時,應立即通知對方並由乙方進行查證,經乙方確認有前述情事後,得暫停該組帳號或密碼之使用權,更換帳號或密碼予甲方,立即限制第三人就本遊戲服務之使用權利[KN8] 。
乙方應於暫時限制遊戲使用權利之時起,即刻以官網公告、簡訊、電子郵件、推播或其他雙方約定之方式通知前項第三人提出說明。如該第三人未於接獲通知時起七日內提出說明,乙方應直接回復遭不當移轉之電磁紀錄予甲方,如不能回復時可采其他雙方同意之相當補償方式,並於回復後解除對第三人之限制。但若乙方有提供免費安全裝置(例如:防盜卡、電話鎖等)而甲方不使用或有其他可歸責於甲方之事由,乙方不負回復或補償責任。
第一項之第三人不同意乙方前項之處理時,甲方得依報案程式,循司法途徑處理,乙方並得限制相關使用權限。
乙方依第一項規定限制甲方或第三人之使用權時,在限制使用期間內,乙方不得向甲方或第三人收取費用。
甲方如有申告不實之情形致生乙方或第三人權利受損時,應負一切法律責任。
第十二條 遊戲歷程之保存期限、查詢方式及費用
乙方應保存甲方之個人遊戲歷程紀錄,且保存期間為三十日,以供甲方查詢。
甲方得以書面、網路,或親至乙方之服務中心申請調閱甲方之個人遊戲歷程,且須提出與身分證明檔相符之個人資料以供查驗,查詢費用免費。
乙方接獲甲方之查詢申請,應提供第一項所列之甲方個人遊戲歷程,並於七日內以儲存媒介或書面、電子郵件方式提供資料。[fly9]
第十三條 個人資料
關於個人資料之保護,依相關法律規定以及乙方製定的「隱私保護政策」處理。甲方瞭解當使用本服務時,甲方同意乙方依據「隱私保護政策」進行個人資料的蒐集、處理與利用。
第十四條 電磁紀錄
本遊戲之所有電磁紀錄均屬乙方所有,乙方並應維持甲方相關電磁紀錄之完整。
甲方對於前項電磁紀錄有使用支配之權利。但不包括本遊戲服務範圍外之移轉、收益行為。
第十五條 智慧財產權
遊戲服務之上所有著作及資料,其著作權、專利權、商標等智慧財產權、所有權或其他權利、利益,均為乙方或原權利人所有,除事先經乙方或原權利人之合法授權外,甲方不得擅自重製、傳輸、改作、編輯或以其他任何形式、或基於任何目的使用,違者應自負相關之法律責任。
第十六條 連線品質
乙方為維護本遊戲服務相關系統及軟硬體設備而預先規劃暫停本遊戲服務之全部或一部時,應於七日前於官網首頁、遊戲登入頁面或購買頁面公告。但因臨時性、急迫性或不可歸責于乙方之事由者,不在此限。
因可歸責乙方事由,致甲方不能連線使用本遊戲服務時,乙方應立即更正或修復。對於甲方於無法使用期間遭扣除遊戲費用或遊戲內商品,乙方應返還遊戲費用或商品,無法返還時則應提供其他合理之補償。
第十七條 企業經營者及消費者責任
乙方應依本契約之規定負有於提供本服務時,維護其自身電腦系統,符合當時科技或專業水準可合理期待之安全性。
電腦系統或電磁紀錄受到破壞,或電腦系統運作異常時,乙方應於採取合理之措施後盡速予以回復。
乙方違反前二項規定或因遊戲程式漏洞致生甲方損害時,應依甲方受損害情形,負損害賠償責任。但乙方能證明其無過失者,得減輕其賠償責任。
乙方電腦系統發生第二項所稱情況時,於完成修復並正常運作之前,乙方不得向甲方收取費用。
甲方因共用帳號、委託他人付費購買點數衍生與第三人間之糾紛,乙方得不予協助處理。
第十八條 遊戲管理規則
為規範遊戲進行之方式,乙方應訂立合理公平之遊戲管理規則,甲方應遵守乙方公告之遊戲管理規則,且雙方應遵守相關法律規定。
遊戲管理規則之變更應依第二十一條之程式為之。
遊戲管理規則有下列情形之一者,其規定無效::
一、抵觸本契約之規定。
二、剝奪或限制甲方之契約上權利。但乙方依第十九條之規定處理者,不在此限。
第十九條 違反遊戲管理規則之處理
除本契約另有規定外,有事實足證甲方於本遊戲服務中違反遊戲管理規則時,乙方應於官網首頁、遊戲登入頁面或購買頁面公告,並依甲方登錄之通訊資料通知甲方。
除本遊戲管理規則另有規定外,甲方第一次違反遊戲管理規則,乙方應通知甲方於一定期間內改善。經乙方通知改善而未改善者,乙方得依遊戲管理規則,按其情節輕重限制甲方之遊戲使用權利。如甲方因同一事由再次違反遊戲管理規則時,乙方得立即依遊戲管理規則限制或終止甲方進行遊戲之權利。
乙方依遊戲管理規則限制甲方進行遊戲之權利,每次不得超過七日。
如遊戲管理規則的處罰細則與本契約不一致時,以本契約為準。
第二十條 申訴權利
甲方不滿意乙方提供之連線品質、遊戲管理、費用計費、其他相關之服務品質,或對乙方依遊戲管理規則之處置不服時,得於收到通知之翌日起七日內至乙方之服務中心或以電子郵件或書面提出申訴,乙方應於接獲申訴後,於十五日內回復處理之結果。
乙方應於官網或遊戲管理規則中明定在線客服、電子郵件等相關聯絡資訊與二十四小時申訴管道。
甲方反映第三人利用外掛程式或其他影響遊戲公平性之申訴,依第一項規定辦理。
第二十一條 契約之變更
乙方修改本契約時,應於官網首頁、遊戲登入頁面或購買頁面公告之,並依甲方登錄之通訊資料通知甲方。
乙方未依前項進行公告及通知者,其契約之變更無效。
甲方於第一項通知到達後十五日內:。
一、甲方未為反對之表示者,乙方依契約變更後之內容繼續提供本遊戲服務。
二、甲方為反對之表示者,依甲方終止契約方式處理。
第二十二條 契約之終止及退費
甲方得隨時通知乙方終止本契約。
乙方得與甲方約定,若甲方逾一年期間未登入使用本遊戲服務,則乙方應提前十五日通知甲方登入,如甲方屆期仍未登入使用,則乙方得終止本契約。
甲方有下列重大情事之一者,乙方依甲方登錄之通訊資料通知甲方後,得立即終止本契約:
(一)利用任何系統或工具對乙方電腦系統之惡意攻擊或破壞。
(二)以利用外掛程式、病毒程式、遊戲程式漏洞或其他違反遊戲常態設定或公平合理之方式進行遊戲。
(三)以冒名、詐騙或其他虛偽不正等方式付費購買點數或遊戲內商品。
(四)因同一事由違反遊戲管理規則達三次及以上,經依第十九條第二項通知改善而未改善者。
(五)經司法機關查獲從事任何不法之行為。
乙方對前項事實認定產生錯誤或無法舉證時,乙方應對甲方之損害負賠償責任。
契約終止時,甲方得就未使用之付費購買點數或遊戲費用向收費通道請求退費,乙方應於三十日內以原路退回的方式退還甲方未使用之付費購買之點數或遊戲費用,或依雙方同意之方式處理前述點數或費用。
前項所稱退費之範圍不包括乙方贈送部分、已被甲方實際使用、兌換之抽獎資格、虛擬寶物、遊戲道具等遊戲服務部分,以及因退費而生之必要成本費用。
第二十三條 停止營運
因乙方停止本遊戲服務之營運而終止契約者,應於停止終止前三十日公告於官網首頁、遊戲登錄頁面或購買頁面;若甲方於註冊帳號時已登錄通訊資料者,並依甲方登錄之通訊資料通知甲方。
乙方未依前項期間公告並通知,除應退還甲方未使用之付費購買點數或遊戲費用且不得扣除必要成本外,並應提供其他合理之補償。
前項情形,前開退費之範圍不包括乙方贈送部分、已被甲方實際使用、兌換之抽獎資格、虛擬寶物、遊戲道具等遊戲服務部分,以及因退費而生之必要成本費用。
第二十四條 送達
有關本契約所有事項之通知,甲方同意乙方依甲方登錄之通訊資料為送達。
前項登錄通訊資料若有變更,甲方應即通知乙方。乙方應依變更後之通訊資料為送達。
乙方依甲方登錄之通訊資料所為之通知發出後,以書面通知到達甲方,或電子郵件進入甲方之電子郵件伺服器中,為已送達。
因甲方之故意或過失致乙方無法為送達者,乙方對甲方因無法送達所致之損害不負賠償責任。
第二十五條 管轄法院和準據法
因本契約而生之事件,如果甲方的契約相對人為卓悅網路有限公司,則本協議應以台灣法律為準據法,雙方合意以臺北地方法院為第一審管轄法院。縱有前開規定,不得排除消費者保護法第四十七條及民事訴訟法第二十八條第二項、第四百三十六條之九規定之適用。
如果甲方的契約相對人為FUN TALES PTE. LTD.,本協議的訂立、履行、解釋及爭議的解決均適用新加坡法律(不包括衝突法)。《國際貨物銷售合同公約》將不適用。甲方同意並承認,甲方與乙方之間的任何索賠或法律訴訟均應提交新加坡國際仲裁中心(Singapore International Arbitration Centre)進行仲裁,該仲裁中心應根據該委員會的仲裁規則進行仲裁。仲裁地為新加坡。仲裁語言為中文。仲裁裁決是終局的,對雙方均有約束力。甲方在此同意並放棄通過仲裁或司法判決對缺乏屬人管轄權和/或在審判地點和管轄權方面不方便的所有抗辯。
Effective Date:
Special reminder: If you are a minor (under the age of 18), or a person with limited legal capacity or a person who has been declared with assistance, you must inform your legal representative (e.g., parent, guardian, assistant) to read and understand the content of the Service Agreement, and obtain the permission of your legal representative (e.g., parent, guardian, assistant) before proceeding.
Consumers (hereinafter referred to as "Party A", please fill in according to the user registration process)
Party A understands that once Party A clicks to agree, it means that Party A has carefully reviewed and understood all the terms of this Agreement for more than three days, and is willing to fully abide by the rules and regulations related to this Agreement and this Game.
Under this Agreement, if your place of residence is Taiwan, your contractual counterparty is June Co., Ltd (卓悅網路有限公司);
Name of business operator: June Co., Ltd (卓悅網路有限公司)
Representative:Yang Shang Learn
Business address: No. 119, Section 1, Chongqing South Road, Zhongzheng District, Taipei
Tel:02-2331-0685
Website: https://www.funtales.com.tw
Email: info@funtales.com.tw
Uniform number: 90278168
IF YOUR PLACE OF RESIDENCE IS HONG KONG OR MACAU, YOUR AGREEMENTUAL COUNTERPARTY IS QI XI ENTERTAINMENT (HK) LIMITED, A COMPANY REGISTERED AND EXISTING IN HONG KONG.
The above corresponding Agreement counterparties are hereinafter referred to as Party B.
Article 1 Legal Representatives
If Party A is a person with limited capacity, this Agreement shall enter into effective after being approved by Party A's legal representative, and if Party A is an incapacitated person, the legal representative of Party A shall act on behalf of Party A.
If the legal representative of the person with limited capacity claims a refund due to the person with limited legal capacity purchases game credits without consent or if the incapacitated person does not have their legal representative pay on their behalf, the legal representative may prepare the supporting documents and submit an application in accordance with the announcement process on the official website, and refund the unused game credits of Party A after confirmation by Party B. However, if the person with limited capacity uses fraud to make Party B believe that Party B has legal capacity, this provision is not applicable.
Party B shall be clearly marked in Chinese on the homepage of the official website, game login page or purchase page that if Party A is a person with limited capacity or incapacity, in addition to the provisions of paragraph 1, Party A's legal representative shall read, understand and agree to all the contents of this Agreement before using this game service, and the same applies when the terms of this Agreement are changed.
Article 2 Scope of Application of the Agreement
Party B provides Party A's online game service and other related services (hereinafter referred to as the Game Service), and the rights and obligations of Party A and Party B regarding the Game Service shall be determined in accordance with the terms of this Agreement.
Article 3 Contents of the Agreement
The following shall be deemed to be part of this Agreement and shall have the same effect as the terms of this Agreement:
1. Party B's advertising or promotional content related to the Game Service.
2. The rate table of the billing-based game and Game Management Rules.
If there is any doubt about the terms of this Agreement, it shall be interpreted in Party A's favor.
Article 4 Definition of Terms
Capitalized terms in this Agreement shall have the following meanings:
1. Online game: refers to the game played by Party A through a computer, smart device or other electronic vehicle that connects to the Internet to a server designated by Party B. However, it does not include video game consoles, simple local network or other game services that do not require a network connection to a game server as defined in the Regulations governing the video game industry.
2. Game Website: refers to the website established by Party B for the purpose of providing the Game Services.
3. Game Management Rules: refers to the rules and account management terms established by Party B to regulate the way the game is played and do not affect the contractual rights and obligations of both parties.
4. Game History: refers to the record of Party A's game performed by the computer system from the time Party A logs in to the Game to the time when Party A log off the Game.
5. Plug-in: refers to a program not provided by Party B for the purpose of affecting or changing the operation of Party B's Online Game.
Article 5 Game Services
The game services provided in this Agreement are designated by Party B on a server that allows Party A to log in and use the game services through the Internet connection. However, it does not include the service of Party A applying for Internet access service and providing various hardware equipment required for Internet access.
Game accounts, game items, game equipment, game tokens, etc. (hereinafter referred to as "Game Virtual Items") are part of the Game Services, and their ownership belongs to Party B. Party A has the right to obtain the right to use the Game Virtual Items under the premise of complying with this Agreement and specific game rules. If there is no special indication of the use period of all kinds of Game Virtual Item, it is assumed that Party A can continue to use them until the termination of the corresponding game services, and if the use period is clearly marked, the use period shall be subject to the period of the mark, and the Game Virtual Item will not be able to be used after the expiration of the term except for force majeure or reasons attributable to Party B.
All data and information generated by Party A in the use of Party B's game services (except for Party A's name, phone number and other personal privacy data information) shall be owned by Party B, and Party B has the right to store and manage it.
Article 6 Game Login
To apply for the use of this game service, Party A shall register personal information or other necessary information consistent with the identity document on the game website according to the application process. In order to ensure the rights and interests of Party A to use the Game Service, the information provided by Party A shall be verifiable and shall notify Party B immediately if it is incorrect or has been changed.
If it is necessary for Party B to contact Party A for the purpose of providing the Game Service, and Party A fails to provide correct personal information or the original information provided is not true and has not been updated, Party B may suspend Party A's game progress and game history inquiry service before Party A provides true information or updates information. However, this limitation does not apply if Party A can provide written proof that it is a party to the Agreement.
In some scenarios, Party B provides "Guest Mode" for users to quickly log in to the game, and Party A can quickly log in to the game without registering an account through convenient modes such as "Quick Game" and "Guest Login". Party A further acknowledges and agrees that Party A may not be able to recharge and consume under the "Guest Mode", so please bind Party A's account in time after logging in. If the account is not bound in time, once the game is uninstalled or reinstalled, or the terminal equipment such as mobile phones and computers is replaced or such terminal equipment is damaged, all game-related data and materials of Party A in the guest mode may be cleared, and it cannot be queried and recovered.
Article 7 Provisions on the Right to Terminate the Agreement
Party A may terminate this Agreement by notifying Party B in writing within seven days after the start of the game, and Party A does not need to explain the reason and bear any costs.
In the case of the preceding paragraph, Party A may request a refund from the toll channel for the unused paid purchase points or game fees, and the scope of the refund does not include the part of the game services such as the part given by Party B, the part that has been used by Party A to redeem for the lottery qualification provided by Party B, Game Virtual Items, game props, etc.
Article 8 Billing standards, changes and relevant provisions of their notices
The fee for this game service is calculated on a free-of-charge basis.
If there are points, goods or other services (e.g., virtual currency or treasures, advanced props, etc.) that require Party A to purchase additional fees in this game service (e.g., game store, online store, etc.), Party B shall announce the product information on the purchase page and the payment method on the payment page.
When the rate is adjusted, Party B shall announce it on the homepage of the official website, the game login page or the purchase page 30 days before the scheduled effective date of the adjustment, and notify Party A according to the contact information registered by Party A if Party A has logged in the contact information when registering the account.
If the new rate is higher than the old rate, the paid purchase points or game fees that Party A has registered on the official website before the effective date of the new rate shall still be charged at the same rate.
Article 9 The Information that Should be Contained in Game Service
Party B shall indicate the following on the homepage of the official website, the game landing page or purchase page, and the package of the game kit:
1. In accordance with the provisions of the Game Software Classification Management Measures, the game rating level and the age group that is prohibited or suitable for use shall be indicated.
2. Minimum hardware and software requirements for this game service.
3. For those who provide safety devices, their free or paid information.
4. For those who provide opportunities for direct or indirect, partial or full paid purchases of winning products or activities, their information on the activity content, awards, probability percentage of winning, quantity of rare products, and winning information should be recorded, and prompts such as "This is an opportunity to win a product, and consumers can obtain specific products without representation when purchasing or participating in the activity" should be recorded
The probabilities mentioned in the fourth paragraph of the preceding paragraph refer to the probability of obtaining the opportunity to win the winning product or completing the conditions set by the event after Party A pays in the game.
Article 10 Use of Account and Password
The account and password obtained by Party A after completing the registration process are only for Party A's use.
The password in the preceding paragraph may be changed according to the modification mechanism provided by Party B. Party B's personnel (including customer service personnel and game master) shall not take the initiative to ask for Party A's password. Party B shall retain Party A's account number and the electronic records attached to the account within 30 days after the termination of the Agreement.
If the Agreement is terminated for reasons other than attributable to Party A, Party A shall have the right to continue to use the account and the electronic records attached to the account after reusing the account within the period specified in the preceding paragraph.
Upon the expiration of the period in Paragraph 2, if Party A has not reused the account, Party B may delete the account and all information attached to the account, unless otherwise provided by laws and regulations.
Article 11 Notification and handling of illegal use of account password
If either Party discovers that the account or password has been illegally used, it shall immediately notify the other party and Party B shall conduct verification, and after Party B confirms the aforesaid circumstances, it may suspend the right to use the account or password, change the account or password to Party A, and immediately restrict the third party's right to use the game service.
Party B shall immediately notify the third party in the preceding paragraph to provide an explanation by means of an announcement on the official website, text message, email, push broadcast or other methods agreed by both parties from the moment when the right to use the game is temporarily restricted. If the third party fails to provide an explanation within seven days of receiving the notice, Party B shall directly recover Party A regarding the improperly transferred electronic records. If it is unable to recover the records, other mutually agreed compensation methods may be adopted, and the restrictions on the third party shall be lifted after the recover. However, if Party B provides free security devices (such as anti-theft cards, phone locks, etc.) and Party A does not use them or has other reasons attributable to Party A, Party B shall not be liable for recover or compensation.
If the third party in Paragraph 1 disagrees with Party B's handling in the preceding paragraph, Party A may handle the case through judicial methods in accordance with the reporting procedures, and Party B may restrict the relevant use rights.
When Party B restricts the right of use of Party A or a third party in accordance with the provisions of Paragraph 1, Party B shall not charge Party A or a third party a fee during the period of restriction.
Party A shall bear all legal liabilities if the rights of Party B or a third party are damaged due to the false declaration.
Article 12 The Retention Period, Inquiry Method and Fee of the Game History
Party B shall keep Party A's personal game history record for a period of 30 days for Party A's inquiry.
Party A can apply for access to Party A's personal game history in writing, online, or in person at Party B's service center, and must submit personal information consistent with the identity document for verification, and the inquiry fee is free of charge.
Party B shall provide Party A's personal game history listed in Paragraph 1 after receiving Party A's inquiry application, and provide the information in a storage medium or in writing or by e-mail within seven days.
Article 13 Personal Data
The protection of personal information shall be handled in accordance with the relevant laws and regulations and the "Privacy Policy" established by Party B. Party A understands that when using this game service, Party A agrees that Party B will collect, process and use personal information in accordance with the Privacy Policy.
Article 14 Electronic Records
All electronic records of the Game belong to Party B, and Party B shall maintain the integrity of Party A's relevant electronic records.
Party A has the right to use and control the electronic records described in the preceding paragraph. However, it does not include the transfer and income outside the scope of this game service.
Article 15 Intellectual Property Rights
All copyrights, patents, trademarks and other intellectual property rights, ownership rights or other rights and interests on the game service are owned by Party B or the original right holder, and Party A shall not reproduce, transmit, adapt, edit or use in any other form or for any purpose without authorization, except for the prior legal authorization of Party B or the original right holder, and the violator shall bear the relevant legal responsibilities.
Article 16 Connection Quality
If Party B plans to suspend all or part of the Game Service in advance for the purpose of maintaining the system, software and hardware equipment related to the Game Service, it shall make an announcement on the homepage of the official website, the game login page or the purchase page seven days in advance. However, this does not apply if it is temporary, urgent, or not attributable to Party B.
In the event that Party A is unable to connect to the Game Service due to reasons attributable to Party B, Party B shall immediately correct or repair it. If Party A is deducted from the game fee or in-game product during the period of inability to use, Party B shall return the game fee or product, and shall provide other reasonable compensation if it cannot be returned.
Article 17: Responsibilities of enterprise operators and consumers
Party B shall be responsible for maintaining its own computer system in accordance with the provisions of this Agreement in connection with the provision of the Service, which meets the technical or professional standards reasonably expected at the time.
In the event of damage to the computer system or electronic records, or abnormal operation of the computer system, Party B shall respond as soon as possible after taking reasonable measures.
In the event that Party B violates the provisions of the preceding two paragraphs or causes damage to Party A due to the bugs of the game program, Party B shall be liable for damages according to the circumstances of the damage suffered by Party A. However, if Party B can prove that it is not negligent, its liability for compensation may be reduced.
In the event of the occurrence of the situation mentioned in Paragraph 2 of Party B's computer system, Party B shall not charge Party A a fee until the repair is completed and the operation is normal.
Party B may not assist in handling disputes between Party A and a third party arising from the sharing of accounts or entrusting others to pay for the purchase of points.
Article 18 Game Management Rules
In order to regulate the way the game is played, Party B shall establish reasonable and fair Game Management Rules, Party A shall abide by the Game Management Rules announced by Party B, and both parties shall comply with relevant laws and regulations.
Changes to the Game Management Rules shall be made in accordance with the procedures set forth in Article 21.
The provisions of the Game Management Rules shall be invalid under any of the following circumstances:
1. Contravene the provisions of this Agreement.
2. Deprive or restrict Party A's contractual rights. However, this limitation does not apply to Party B's processing in accordance with the provisions of Article 19.
Article 19 Handling of violations of Game Management Rules
Except as otherwise provided in this Agreement, if there are facts sufficient to prove that Party A has violated the Game Management Rules in this game service, Party B shall make an announcement on the homepage of the official website, the game login page or the shop page, and notify Party A according to the contact information registered by Party A.
Except as otherwise provided in the Game Management Rules, if Party A violates the Game Management Rules for the first time, Party B shall notify Party A to make improvements within a certain period of time. If Party B fails to improve after being notified by Party B, Party B may restrict Party A's right to use the game according to the severity of the violation in accordance with the Game Management Rules. If Party A violates the Game Management Rules again for the same reason, Party B may immediately restrict or terminate Party A's right to play the game in accordance with the Game Management Rules.
Party B restricts Party A's right to play the game in accordance with the Game Management Rules, which shall not exceed seven days each time.
In the event of any inconsistency between the penalty rules of the Game Management Rules and this Agreement, this Agreement shall prevail.
Article 20 Right to appeal
If Party A is not satisfied with the quality of the connection, game management, billing method, and other related services provided by Party B, or is not satisfied with Party B's handling in accordance with the Game Management Rules, Party A may submit a complaint to Party B's service center or by email or in writing within seven days from the day after receiving the notice, and Party B shall reply to the result within 15 days after receiving the complaint.
Party B shall specify the relevant contact information such as online customer service and email and 24-hour complaint channel on the official website or Game Management Rules.
Party A's complaint that a third party uses plug-ins or otherwise affects the fairness of the game shall be handled in accordance with the provisions of Paragraph 1.
Article 21 Modification of the Agreement
When Party B modifies this Agreement, it shall announce it on the homepage of the official website, the game login page or the purchase page, and notify Party A according to the contact information registered by Party A.
If Party B fails to make an announcement and notice in accordance with the preceding paragraph, the modification of the Agreement shall be invalid.
Within 15 days after the arrival of the notice in paragraph 1:
1. If Party A does not object, Party B will continue to provide the game services according to the content of the Agreement.
2. If Party A expresses its objection, it shall be handled in accordance with Party A's termination of the Agreement.
Article 22 Termination and Refund of Agreement
Party A may terminate this Agreement at any time by notifying Party B.
Party B may agree with Party A that if Party A does not log in to use the Game Service for more than one year, Party B shall notify Party A to log in 15 days in advance, and if Party A does not log in to use the game within the time limit, Party B may terminate this Agreement.
If Party A has any of the following major circumstances, Party B may terminate this Agreement immediately after notifying Party A according to the communication information registered by Party A:
1. Use any system or tool to maliciously attack or damage Party B's computer system.
2. Play the game in a way that exploits plug-ins, viruses, bugs in the game program, or other methods that violate the normal settings of the game or are not fair and reasonable.
3. Paying for credits or Game Virtual Items through impersonation, fraud, or other fraudulent means.
4. Those who have violated the Game Management Rules for the same reason for three or more times, and have not improved after being notified in accordance with Paragraph 2 of Article 19.
5. Engaged in any illegal act found by the judicial authorities.
In the event that Party B makes an error in the determination of the facts mentioned in the preceding paragraph or is unable to provide evidence, Party B shall be liable for Party A's damages.
Upon termination of the Agreement, Party A may request a refund for the unused purchased game credits or fees from the toll channel, and Party B shall refund the unused purchased game credits or fees of Party A in the form of return to the original toll channel within 30 days, or handle the aforesaid points or fees in the manner agreed by both parties.
The scope of refund mentioned in the preceding paragraph does not include the part of the game services such as the part gifted by Party B, the lottery qualification that has been actually used and redeemed by Party A, the Game Virtual Items, game props and other game services, as well as the necessary costs and expenses arising from the refund.
Article 23 Cessation of Operations
If Party B terminates the Agreement due to the suspension of the operation of the game service, it shall be announced on the homepage of the official website, the game login page or the purchase page 30 days before the termination, and if Party A has logged in the contact information when registering the account, Party A shall be notified according to the contact information registered by Party A.
If Party B fails to announce and notify Party B during the period of the preceding paragraph, Party B shall provide other reasonable compensation in addition to refunding Party A's unused purchased game credits or game fees without deducting necessary costs.
In the case of the preceding paragraph, the scope of the refund does not include the part gifted by Party B, the lottery qualification that has been actually used and redeemed by Party A, the part of the game service such as Game Virtual Items, game props, etc., as well as the necessary costs and expenses arising from the refund.
Article 24 Service
Party A agrees that Party B shall deliver all notices related to this Agreement in accordance with Party A's registered contact information.
In the event of any change in the registered contact information as described in the preceding paragraph, Party A shall notify Party B immediately. Party B shall be delivered according to the changed communication information.
After the notification is sent by Party B based on the communication data logged in by Party A, it shall be deemed delivered if it reaches Party A in writing or if the email enters Party A's email server.
If Party B is unable to deliver due to Party A's intention or negligence, Party B shall not be liable for compensation for the damage caused by Party A's failure to serve.
Article 25 Jurisdiction over the courts and the law
In the event arising out of this Agreement, if Party A's contractual counterparty is June Co., Ltd., this Agreement shall be governed by the laws of Taiwan, and both parties agree that the Taipei District Court shall be the court of first instance. Notwithstanding the foregoing provisions, the application of Article 47 of the Consumer Protection Law and Article 28, Paragraph 2 and Article 436-9 of the Civil Procedure Law shall not be excluded.